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Status Key
Status LabelMeaning of the Label
"Submitted"The Request is neither Approved nor Denied, but it has been recieved.
"Approved"The Request is Approved and will be put on the schedule and assigned to a Tech.
"Denied"The Request is either not a valid request or other arrangements have been made.
"In Process"The Request has been assigned to a Tech and they should be working on it.
"On Hold"The Request is temporarily on hold but still in processes.
"Completed"The Request is finished and has been signed off.